Frequently Asked Questions
When the death of a loved one occurs, we don't always know how to go about it and what steps should be taken. Below you will find a selection of the most frequently asked questions. Do not hesitate to contact us if any remain outstanding.
Questions to ask the factory secretary
Rules: Can I have a copy of the rules?
Being well informed about the regulations in force in the cemetery in question is a priority.
Regulations: What documentation is required?
We will not contact your cemetery directly. Additionally, we will be happy to complete the necessary documentation for the installation of your headstone. A copy will be sent to you and the cemetery.
Style: What style of stone is allowed? (Standing monument, marker, slope, hickey, columbarium)
We have a large selection of stones. Check what is allowed in your cemetery.
Painting: Is painting permitted on the monument?
At the customer's request, we can paint the lettering and/or design of the memorial produced. The paint used is a paint specially designed for use on stone.
Black or gray paint: Lettering on gray monuments is often accompanied by black or gray paint. Painting greatly increases contrast and ease of reading.
Size: What are the regulations regarding the size of the tombstone? (Minimum and maximum size: Length, width, height, thickness)
There are several sizes permitted by the cemetery. The size may vary depending on the size of the lot purchased. You must purchase a headstone that meets the requirements.
Order: Is proof of order required?
We will send you a copy of the contract and approval assembly when you place your order. So you can keep a copy for yourself.